Why Customers Can Trust Their Locksmith

It’s not difficult to imagine how simple it would be for a dishonest locksmith to take advantage of someone who is in a vulnerable situation, like realizing they’re locked out of their home or vehicle. Your local locksmith has every tool needed to not only bail you out of a sticky situation, but also to gain access to your home and vehicle after they come to the rescue. Along the same lines, it’s easy for a locksmith to give one price prior to giving the service and another much higher price after the fact. The customer is at the mercy of the locksmith, leaving them no leverage to dispute the inflated prices. This is why it’s important to be able to locate a trustworthy professional locksmith when you’re in a bind. Trusting a stranger around your personal property can be stressful, although it doesn’t have to be. There are several ways to ensure the local locksmith you call will be honest in his service and not a call you regret making after the fact.

 

It’s a good idea to research a reputable locksmith to have on file or speed dial prior to needing one in the moment. The Better Business Bureau is a great place to start looking into a locksmith company that will suit your needs and be on-call when you need them most. The Better Business Bureau can help expose a company from the inside out, helping customers choose a respectable company that hasn’t been reported for poor or fraudulent business decisions. Since companies are constantly being evaluated and re-evaluated by the BBB, current information is always available.

 

It would also be beneficial to search the web and read reviews from other customers who have used locksmith companies for different purposes. Nothing is held back when it comes to consumer reviews, and many details are exposed that would otherwise be left out on other websites. Finding a company with positive reviews from people who have received service from them before can help point a customer in the right direction and away from the wrong one. Past customers will tell you the good, the bad, and the ugly, and it’s not something to ignore. Mixed reviews, such as very positive ones mixed with very negative ones, are typically a sign of different locksmiths within the same company. It’s always best to search for a company that people were generally happy with.

 

Take note of the locksmith’s advertising and online information. Generic names and/or titles such as “locksmith” or “professional locksmith” are companies to steer clear from. The address and phone number needs to exist in order for the company to be reputable, and it’s surprising how many locksmiths are listed at locations that don’t exist, or operate under multiple aliases. A trustworthy locksmith will show up to the site with a vehicle marketing the company and their services. At this point, it’s a good idea to ask for identification, since they will likely ask for it from the customer. A business card, photo ID, or an invoice can be accepted as proper identification. Also, all locksmiths are required to be licensed and should advertise that number to their customers. After identification, ask for proof of that license to avoid any issues with phony companies.

 

Like any transaction, a customer should know what they’re going to pay before they’re charged. Getting an estimate prior to the transaction is a great start, but still leaves the door open for increases in the cost after all is said and done. Before a customer authorizes the work to be done, it’s critical to ask exactly how much it’s going to be. A professional locksmith will have no issues with giving their customers an itemized invoice, and should never ask them to sign a blank invoice. Additional fees aren’t something that should be left out of the conversation, either. Asking about mileage to site, service charges, parts, and labor will ensure the quote matches up with the final cost.

 

If you need a trustworthy local residential or local commercial locksmith professional in the Seattle WA area get a Hawk, Hawk Locksmith!

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