Terms of Service
Welcome to Hawk Locksmith. These Terms of Service (“Terms”) govern your use of our website Website: hawklocksmith.com and the locksmith services we provide (“Services”). By contacting us, requesting a quote, or hiring us, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our website or Services.
1. Services
Hawk Locksmith provides residential, commercial, and automotive locksmith services in Seattle and surrounding areas, including but not limited to lockouts, rekeying, lock installation and repair, key and fob replacement, and security hardware installation. The specific work to be performed will be described at the time of service or in a written estimate.
2. Estimates and Pricing
We provide estimates based on the information you give us. Final pricing may vary if the actual job differs from what was described — for example, if additional parts, labor, or specialized equipment are required. Whenever possible, we will confirm any change in price with you before proceeding. Prices are quoted in U.S. dollars and may be subject to applicable taxes and fees.
3. Proof of Ownership and Authorization
For everyone’s protection, we may require valid identification and proof that you own or are authorized to access the property, vehicle, or locks in question before performing certain services. We reserve the right to refuse service if we cannot reasonably confirm ownership or authorization, or if we suspect the work is being requested for an unlawful purpose.
4. Payment
Payment is due upon completion of Services unless otherwise agreed in writing. We accept the payment methods listed at the time of service. If a payment is declined, reversed, or unpaid, you agree to pay any reasonable costs we incur in collecting the amount owed, including applicable fees.
5. Scheduling, Arrival, and Cancellations
We make reasonable efforts to arrive within the estimated time window, but arrival times are not guaranteed and may be affected by traffic, weather, or circumstances beyond our control. If you need to cancel or reschedule, please notify us as soon as possible. A cancellation or trip fee may apply if a technician has already been dispatched or has arrived on site.
6. Warranty
We stand behind our work. Unless stated otherwise in writing, our labor is warranted against defects for [30 days / other period] from the date of service. Parts and hardware are covered by the manufacturer’s warranty, if any. This warranty does not cover damage caused by misuse, abuse, tampering, further modification by others, forced entry, weather, or normal wear and tear. To make a warranty claim, contact us with your service date and details.
7. Limitation of Liability
To the fullest extent permitted by law, Hawk Locksmith is not liable for any indirect, incidental, special, or consequential damages arising out of or related to our Services or your use of our website. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the specific Service giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
8. Property Condition
Certain locksmith services, particularly emergency entry, may involve a risk of minor damage to locks, doors, or hardware. Where such risk exists, we will inform you before proceeding when reasonably possible. By authorizing the work, you accept that some methods may require replacement of the affected component.
9. Your Responsibilities
You agree to provide accurate information, ensure you have the right to request the Services, and give our technicians safe and reasonable access to the work area. You are responsible for securing pets, valuables, and any fragile items in the work area.
10. Website Use
You agree to use our website only for lawful purposes. You may not attempt to disrupt the website, gain unauthorized access to our systems, or misuse any content. All content on our website, including text, logos, and graphics, is owned by or licensed to Hawk Locksmith and may not be copied or used without permission.
11. Third-Party Links
Our website may link to third-party websites for your convenience. We are not responsible for the content, products, or practices of those sites.
12. Indemnification
You agree to indemnify and hold harmless Hawk Locksmith and its owners, employees, and contractors from any claims, damages, or expenses arising from your breach of these Terms, your misuse of the Services, or your violation of any law or the rights of a third party.
13. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules. Any dispute arising under these Terms will be handled in the state or federal courts located in [King County], Washington, and you consent to that jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of our website or Services after changes take effect means you accept the revised Terms.
15. Contact Us
If you have questions about these Terms, contact us at:
Hawk Locksmith: Seattle, WA 98178
Phone: (425) 969-1132
Website: https://hawklocksmith.com